Pay in person orders and promo codes

Updated October 19, 2026 in Payments and fraud

With Pay in Person on, customers can reserve an order online and pay at your store. Turn it on in Shipping, under Pickup in Store, with Offer "Pay in Person" at checkout.

  • No card is charged online. The order comes in unpaid, set for pickup at your store, and the customer gets an order confirmation.
  • The order page shows a red UNPAID, PAY IN PERSON banner. Collect payment before you release or ship the order.
  • Promo codes and gift cards count. A promo code or gift card the customer used at checkout is already taken off the order total. Collect the order total shown on the order, no more.
  • Once you have the money, log it on the order under Record Payment.

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