Someone forgot their password or is locked out

They can reset it themselves: on the sign in page, click Forgot your password?, enter the email on their account and click Send reset link. The link in the email works once and expires in one hour. This only works if their login has an email address.

Or an Admin can reset it: open Users & Passwords, click Set new password next to that person and enter a temporary one. Leave Ask them to choose their own at next sign in ticked. This also clears a lockout from too many wrong attempts.

More help

• Logins and passwords