Back in stock alerts

When an item is out of stock, shoppers can tick Notify me when back in stock on the product page. Their requests are listed on Stock Requests.

• Alerts go out automatically every 2 hours to everyone waiting on an item that has come back in stock.
• To send them straight away, click Send alerts now at the top of Stock Requests. The button shows how many alerts are ready.
• Click Who's waiting beside an item to see the customers asking for it.

The Stock & sourcing column shows which distributors report having the item. An item can show a distributor's stock and still be out of stock on your site when one of your own rules keeps that distributor from being used for it, for example a brand setting that excludes the distributor.